Privacy Policy FAQ
Your Trust is important to us, and we take the protection and security of our customer data very seriously. By sharing personal Information, you help us to create the best possible experience when using PULT.
Our certified Data Protection Officer ensures all customer data is handled appropriate and compliant with data privacy laws. This FAQ answers some of the most important questions regarding collecting, using, processing and disclosing customer data at PULT.
To ensure optimal performance and customer satisfaction with PULT, we gather the following data, among others:
● mail address
● First/Last Name
● username/ passowrd
● Profile picture
● Physical Address
● Company Name
● Number of Employees
● VAT-Number
● Billing Address
● User-ID
● Usage Data
● Device Information
● Device Identifiers for advertising
● Google Advertiser ID or IDFA
We use customer data as follows:
● to operate, maintain and further improve the PULT platform.
● to send information such as notifications, surveys, invoices, product updates, administrative messages or customer support.
● to verify a user is authorized to access the PULT platform.
● to ensure our contractual duties between us and our customers are met.
● to comply with any other legal obligations we have under applicable law.
All PULT customer Data is being stored exclusively on secure, ISO 27001 certified Servers within the EU, provided by Amazon Web Services (AWS) in Frankfurt, Germany.
PULT has partnered with PROLIANCE GmbH do be fully compliant to all GDPR Laws. Our external data protection officer ensures all data is handled confidentially. Every member of our team is getting trained frequently to handle customer data secure and reasonable to the GDPR. Visit our comprehensive privacy policy on our Website to learn more.
Name
Processing Location
Content of Contract
Amazon Web Services Inc.
Frankfurt, Germany (exclusively)
Cloud Infrastructure Provider
Chargebee Inc.
Frankfurt, Deutschland (AWS)
Payment processing
Sentry Functional Software Inc.
Iowa, USA (GCP)
Quality Assurance, Error Reporting, Performance
Stripe Payments Europe Ltd.
Globally
Monitoring
Vercel Inc.
USA & EEA
Payment processing
Webflow Inc.
Globally (i.a. EU & USA)
Cloud Infrastructure Provider
(Web Hosting)
Posthog
Iowa, USA (GCP)
Cloud Infrastructure Provider
(Web Hosting)